Return and Refund Policy

• Eligibility: Returns are accepted within 30 days of receipt for unused, undamaged items in their original packaging.
• Process: Email sales@minihuggs.com with your order number and reason for return to initiate the process. Customers are responsible for return shipping costs unless the product is defective.
• Exclusions: Clearance items and personalized products are non-returnable.

Refund Policy

• Conditions: Refunds are issued for eligible returns within 7-10 business days of receiving the returned item.
• Method: Refunds will be processed via the original payment method.
• Exclusions: Shipping charges are non-refundable unless the return is due to an error on our part.